By using our website, services, or purchasing from us, you agree to the following terms and conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our website.

These Terms & Conditions govern your use of our website (www.vontreskow.com.au) and the purchase of our products. We may update these terms at any time, and changes will be posted on this page. Continued use of the website constitutes your acceptance of the revised terms.

• All orders are subject to availability and confirmation of payment.

• We accept payments via Shopify Payments, PayPal, Afterpay, and Zip Pay.

• Prices displayed on the website are in AUD and include applicable taxes.

• We reserve the right to cancel or refuse orders at our discretion.

• We offer shipping within Australia and internationally. For details on costs and delivery times, please refer to our Shipping Policy.

• Von Treskow is not responsible for delays caused by shipping carriers or customs.

• We accept returns for online store credit or exchange only. Refunds are not available.

• Items must be returned within 14 days of receiving your order in their original condition and packaging. Earrings and engraved items are not eligible for return.

• Customers are responsible for return postage for change-of-mind returns. For more details, please see our Returns Policy.

• You consent to receive recurring SMS/text messages from and on behalf of Von Treskow at the mobile number you provided. These messages may include promotions, specials, and marketing offers.

• You are responsible for any message and data rates charged by your wireless provider. Message frequency varies.

• Participation is voluntary, and your consent is not a condition of purchase.

• To opt out, text STOP to Von Treskow. You will receive a confirmation message, and no further texts will be sent unless initiated by you. For assistance, text HELP to Von Treskow or email sales@vontreskow.com.au.

• We may change any short code or phone number used for the Service and will notify you of such changes.

• The wireless carriers are not liable for delayed or undelivered messages. You must provide a valid mobile number to participate.

• For details on how we handle your personal information, please refer to our Privacy Policy.

All content on our website, including images, text, logos, and designs, is owned by Von Treskow or used with permission. Reproduction, distribution, or use of this content without authorization is prohibited.

To the extent permitted by law, Von Treskow is not liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services. This includes errors, delays, or interruptions in service.

These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.

If you have any questions about these Terms & Conditions, please contact us at:

Von Treskow 
GPO Box 2605 Melbourne VIC 3001 Australia
enquiries@vontreskow.com.au

By continuing to use our website or services, you acknowledge that you have read and agreed to these Terms & Conditions.